Artisan Love Box is a monthly beauty and self care service that offers handmade goodies to your front door!
Artisan Love Box values your business! We will never share any of your personal information with anyone.
Monthly: Although we provide a monthly box it is not a subscription, you will have to place an order each month to receive your box. This makes it easier to skip a month without the hassle of canceling a subscription.
How to Update Your Address: You can update your address by logging into your account and making the necessary changes.
Artisan Love Box ships all of its packages via USPS Flat Rate. We do this to ensure tracking and insurance for all of your handmade goodies.
Lost, Damaged or Delayed Shipments: Packages that have been delivered by USPS (via tracking confirmation) will not be covered under the USPS insurance policy. Packages that have been lost in transit or damaged in transit by USPS will be covered via USPS insurance. Insurance policies with USPS can take up to 6 weeks to be approved. We ask that you are patient with us during that time period and submit any required documentation to us. Please note due to holidays or busy seasons shipped packages may be delayed with USPS.
Change Of Address: Artisan Love Box will not be held responsible for packages that are delivered to an incorrect address. It is the responsibility of the buyer to provide the correct shipping address at the time of purchase. If you are relocating to a new address you must update your account profile.
Returns, Refunds, Exchanges Policy:
Due to the personal nature of our boxes Artisan Love Box does not accept returns or exchanges. Refunds are issued only for the following reasons:
Due to lost or damaged boxes reported by USPS.
Product Modification / Substitute Policy:
Artisan Love Box reserves the right to substitute or change products in our box with others of equal value.
Coupons and Discounts Policy:
Coupon code or discounts must be applied during checkout in the designated box. Artisan Love Box will not alter orders after they have been placed to enter coupon or discount codes. Coupon and discount codes are not exchangeable for cash and can only be used once per order.
Warranty Disclaimer Policy:
As our products are of a personal nature we do not offer any warranties.
If you have any questions or concerns please feel free to email us at Hello@ArtisanLoveBox.com